1. Introduction
CJEVOK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit an inquiry.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
- Inquiry Information: Name, company, email, phone number, country and city
- Account Information: Username, password, wishlist items
- Communication Data: Messages sent through our contact forms
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- Cookie Data: Preferences, authentication, analytics
3. How We Use Your Information
- Inquiry Processing: To prepare and deliver quotations for your inquiries
- Communication: To send inquiry responses, updates, and support responses
- Improvement: To analyze usage and improve our website and products
- Marketing: To send promotional emails (with your consent)
- Security: To detect and prevent fraud
4. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context:
- Contract Performance: Processing necessary to fulfill our contract with you
- Legitimate Interests: Processing necessary for our legitimate business interests
- Consent: Processing based on your explicit consent (e.g., marketing emails)
- Legal Obligation: Processing necessary to comply with legal requirements
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Logistics providers (as agreed in contracts), email services
- Business Partners: Only with your consent or as required by law
- Legal Requirements: When required by law enforcement or court order
6. Your Rights (GDPR/CCPA)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to processing
- Port your data to another service
- Withdraw consent at any time
- Opt-out of marketing communications
To exercise these rights, contact us at lijutech_official@outlook.com.
7. Cookies
We use cookies to enhance your experience. You can control cookie settings through your browser preferences. See our Cookie Policy for more details.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically:
- Inquiry records: 7 years (tax/legal requirements)
- Account data: Until account deletion request
- Marketing data: Until you unsubscribe
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place.
10. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us personal data, contact us immediately.
11. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: lijutech_official@outlook.com
- Address: Building 27A, 9th Floor, Dongfang E-commerce Park, Jiufu Road, Shangcheng District, Hangzhou, Zhejiang, China